Can’t find what you’re looking for here? Try Warpwire’s help page.

Submit a Warpwire Help Request

• Report that the Warpwire service is down or unavailable
• Report a specific problem you are having with Warpwire

Help Documents

Some of these documents require login with your Duke NetID

The Basics:

1. Logging in to Warpwire
2. Uploading Media to Warpwire
3. Recording Directly into Warpwire
4. Sharing a Media File in Warpwire
5. How do I find items in Warpwire?
6. How I add captions to a video in Warpwire?
7. Warpwire Support Workflows and Guides (including short video tutorials created by Warpwire)
8. Warpwire Browser Requirements and Supported File Types
9. Warpwire FAQ
10. Why Can’t I Download My Videos from Warpwire?

Places at Duke You Can Embed Warpwire Media Files:

1. Embedding a Warpwire Video in Sites@Duke (WordPress)
2. Embedding a Warpwire Video in the Duke Wiki (video tutorial)
3. Embedding a Warpwire Video into Service Now Knowledge Base Articles

Going Further:

1. Using Warpwire in Sakai 
2. Record a video using Warpwire
3. Connecting Your Zoom Account to Warpwire
4. How to add another administrator to a Warpwire library [tbd: contact oit-mt-info@duke.edu for assistance]
5. How to transfer ownership of an item in Warpwire
6. Warpwire Easter Eggs: Deep Linking, AutoPlay, and Remove Title and Share Menus
7. Instructors or students: add your videos to a Sakai Forum post or Assignment submission using the Warpwire button in Sakai: Providing Video Feedback
8. Embedding Warpwire Videos in an Email

Support

Contact the OIT Service Desk to get help with Warpwire